Help & FAQs
Find quick answers to the most common questions about getting started and managing your team with ManageBetter.
We’re here to help you get the most out of ManageBetter. Browse our most common questions below.
General
Q: Why is my dashboard empty? A: Your dashboard populates as you add employees and log feedback. Start by adding your first team member — it only takes a minute.
Q: How do I set up my first project? A: Navigate to the Projects tab, click “Add Project,” and fill in the details. You can assign it to a team member and log feedback directly from the project view.
Employees
Q: Can I import an employee list? A: Yes. ManageBetter supports CSV uploads for bulk employee import. Go to Settings > Team > Import Employees to get started.
Feedback
Q: How do you ensure AI-generated reviews are personal and fair? A: ManageBetter’s AI generates review drafts based on the specific feedback you’ve logged — not generic templates. Every draft is editable, and we recommend reviewing before sending to ensure it fully reflects your intent.
Q: How do I find a specific feedback phrase? A: Use your browser’s built-in search (Cmd+F on Mac, Ctrl+F on Windows) to search within the phrase library by keyword or competency.
Privacy & Security
Q: Where is my data stored? A: Your data is stored on secure, encrypted servers. ManageBetter is SOC 2 compliant, with industry-standard protections for all user and employee data.
Still need help?
Our support team is happy to help. Contact Support