Embracing Tough Feedback: How to Receive, Accept, and Act on Constructive Criticism from Your Manager
Introduction
I've seen my fair share of reactions to tough feedback. Some are good, some are bad, and some are just plain ugly. In this blog post, I'll share my insights on how to accept, receive, and act on tough feedback from your manager, ensuring that you grow and improve as a professional. If you are a looking to discover exceptional leadership insights to elevate you and your team’s communication, subscribe to our monthly newsletter The Thoughtful Leader to unlock your full potential!
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Bad Reactions to Feedback
First, let's take a look at some examples of bad reactions to feedback. These responses are not only unhelpful but can also damage your professional reputation and relationship with your manager:
No response or ignore
Replying with “Got it, thanks”
Replying with “I don't see it the same way…”
Replying with “I'll work on it in the coming months...”
Replying with “You're missing some context...”
These responses are problematic for various reasons:
Ignoring feedback or giving a dismissive response like "got it, thanks" shows a lack of respect for your manager's input and a disinterest in personal growth.
Disagreeing or deflecting with "I don't see it the same way" or "you're missing some context" can come across as defensive and unwilling to accept responsibility.
Procrastinating with "I'll work on it in the coming months" demonstrates a lack of urgency and commitment to improvement.
The Optimal Response to Tough Feedback from Your Manager
Now that we've covered what not to do, let's discuss the only optimal way to respond to tough feedback:
"I hear you loud and clear. Working on it…starting now. In fact, in 5 minutes, I'm going to try this new thing to address it."
This response shows that you are actively listening, taking the feedback seriously, and are committed to making changes immediately. It demonstrates a growth mindset and a willingness to learn from your mistakes.
An Even Better Response to Your Manager
"Since you told me that feedback yesterday, here are the 5 things I'm going to try, starting from this week to address it:
New tactic 1
New tactic 2
New tactic 3
New tactic 4
New tactic 5”
This response not only shows that you've taken the feedback on board but also that you've taken the initiative to come up with a plan to address the issues raised. It demonstrates a proactive approach to personal growth and a strong desire to improve.
Dialogue Examples
To further illustrate the optimal response to tough feedback, let's take a look at some dialogue examples:
Example 1. Responding to Problems Meeting Deadlines
Manager: "I've noticed that you've been struggling to meet deadlines lately. It's important that we stay on track to ensure the success of our projects."
Poor employee response: "I don't see it the same way… I think I've been doing fine."
Optimal employee response: "I hear you loud and clear. Working on it…starting now. In fact, in 5 minutes, I'm going to try this new time management technique to address it."
Example 2. Responding to Poor Presentation Skills
Manager: "Your presentations could use some improvement. They're not engaging enough, and I think you could do a better job of conveying your ideas."
Bad response: "Got it, thanks."
Optimal response: "I hear you loud and clear. Working on it…starting now. In fact, in 5 minutes, I'm going to research some new presentation techniques to address it. Since you told me that feedback yesterday, here are the X things I'm going to try, starting from this week to address it:
Incorporating more visuals
Practicing my 10 times before a presentation
Signing up for a public speaking club”
Conclusion
Accepting, receiving, and acting on tough feedback from your manager is an essential skill for professional growth. By avoiding the common pitfalls of bad responses and embracing the optimal response, you'll demonstrate a commitment to improvement and a strong desire to succeed.
Remember, feedback is a gift – use it wisely, and you'll become an even better version of yourself.
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