Unpacking 'Per My Last Email': The Passive-Aggressive Phrase that Drives Workers Crazy
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Did you know that some of the most common phrases used in the workplace are also the most passive aggressive?
A CNBC study revealed the top 10 passive aggressive phrases that drive workers crazy. In this article, we'll take a deep dive into the top three offenders, starting with the notorious 'Per My Last Email.' We'll explain why these phrases get under our skin and better alternatives you can use.
Passive aggressive phrase: “Noted”
Explanation
The response "noted" by itself is not necessarily passive aggressive, as it can be a neutral way of acknowledging information. However, the tone and context in which it is used can change the meaning.
In some contexts, "noted" may be used in a passive aggressive manner if the person saying it is being dismissive or implying that they don't care about what was said. For example, if someone brings up a concern and the other person responds with a curt "noted," it could be interpreted as dismissive or uninterested.
Similarly, if the person saying "noted" has a history of being passive aggressive or the conversation has already been tense, the response could be interpreted as such. In general, it's important to consider the context and tone of the conversation to determine if "noted" is being used in a passive aggressive manner.
Non passive aggressive alternatives
"Thank you for letting me know about [topic]. I'll make sure to keep that in mind as I move forward.”
"I appreciate you bringing [topic] to my attention. I'll follow up on this and keep you informed."
"Got it, thanks for the update. Let me know if you need any further action from me."
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Passive aggressive phrase: “Please advise”
The response "please advise" is not necessarily passive aggressive, but it can come across as demanding or impolite depending on the context and tone in which it is used.
In a neutral context, "please advise" can simply be a request for guidance or input. For example, if someone is unsure about how to proceed with a task, they may ask a colleague or supervisor "please advise" to get their opinion or recommendation.
However, if "please advise" is used in a confrontational or impatient tone, it can be perceived as passive aggressive or even rude. In such cases, the speaker may be implying that the other person has not provided adequate information or has not acted quickly enough. Additionally, if "please advise" is used repeatedly or excessively, it can become a form of micromanagement or an attempt to shift responsibility onto someone else.
Non passive aggressive alternatives
"Could you let me know your thoughts on [topic]?"
"I'd appreciate your input on [topic]."
"Can you provide more information about [topic]?"
Passive aggressive phrase: "Per my last email"
The response "per my last email" can be perceived as passive aggressive, particularly if it is used in a confrontational or hostile tone.
In some cases, the person using this phrase may be implying that the recipient did not pay attention to or did not fully understand the contents of their previous email. This can be perceived as a subtle way of reprimanding the recipient for not taking appropriate action or for not responding in a timely manner.
However, it's also possible that the person using this phrase is simply trying to clarify the previous email or to draw attention to specific details that were previously discussed. In a neutral context, "per my last email" can simply be a way of refreshing the recipient's memory and ensuring that they have all the relevant information needed to continue the conversation.
Non passive aggressive alternatives
"I just wanted to follow up on the email I sent last week regarding [topic]. Could you please let me know if you have any updates or concerns?"
"In case it got buried in your inbox, I wanted to bring your attention back to the email I sent on [date] about [topic]. Do you have any feedback or questions on that?"
"I wanted to remind you of the information I shared in my previous email about [topic]. Let me know if you need any further clarification or details."
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