Healthcare

The problem

In the healthcare industry, underperforming or toxic employees can lead to serious consequences, including compromised patient care, increased liability, and damaged reputations.

  • In healthcare, the costs of recruiting and training new employees are high. When underperforming or toxic employees leave, it can create significant disruptions and financial costs for the organization.

  • Toxic employees can harm team morale and decrease overall productivity, leading to longer wait times, delays in care, and dissatisfied patients.

  • Underperforming employees can compromise patient safety and quality of care. In a high-stress environment like healthcare, even small mistakes can have significant consequences.

  • The healthcare industry is highly regulated, and underperforming or toxic employees can expose organizations to legal and regulatory risks, including lawsuits, fines, and loss of accreditation.

  • In healthcare, reputation is critical. Underperforming or toxic employees can damage an organization's reputation, which can take years to rebuild.

Why it’s important to address this problem

Addressing underperforming or toxic employees is crucial in the healthcare industry because it directly impacts patient safety and quality of care. In the healthcare industry, mistakes and errors can have severe consequences and even be life-threatening.

Ensuring that all employees are performing at their best and upholding high standards of behavior is essential for the well-being of patients and the reputation of the healthcare organization. Moreover, employee turnover and disengagement can also have a significant impact on the financial bottom line of a healthcare organization, as it can be costly to constantly hire and train new staff.

How do some healthcare professionals handle the problem today?

  • Ignoring the problem and hoping it will go away on its own is a common tactic used by some healthcare managers. However, this approach often leads to the issue getting worse and spreading to other employees, ultimately leading to a toxic work culture.

  • Focusing solely on the underperforming or toxic employee and not considering how their behavior is affecting team dynamics can be a mistake. The resulting tension and conflict can reduce overall team productivity and increase employee turnover.

  • Being too passive and not addressing the problem in a timely manner can also have negative consequences. Other employees may view the lack of action as a sign of acceptance, causing them to become disengaged or even adopt similar behavior.

These approaches don’t work because they can result in a toxic work environment and lower overall employee morale and productivity. Instead, it's crucial to take proactive steps to address underperforming or toxic employees and create a positive workplace culture that benefits both employees and patients.

How can ManageBetter help?

ManageBetter can provide a comprehensive solution to address the pain points related to underperforming or toxic employees in the healthcare industry. Here are some ways we can help.

  • With ManageBetter, you can easily provide feedback to your team members and receive feedback from them in return. This can help you identify performance issues early on and address them before they become more serious problems.

  • ManageBetter provides a centralized location for tracking employee performance, which can help you ensure that your team members are meeting their goals and responsibilities. This can help you hold employees accountable for their actions and create a culture of responsibility and excellence.

  • ManageBetter provides analytics and insights into your team's performance, which can help you identify areas for improvement and take data-driven actions to address them. This can help you make informed decisions and optimize your team's performance.

  • We provide you with access to real-time data on your team's performance, which can help you make informed decisions about how to improve their performance. This can help you identify top performers, address performance issues, and provide valuable feedback to your team.

  • We provide you with customized suggestions for performance improvement based on each employee’s individual needs and performance. This can help you ensure that your team members are receiving the support and training they need to improve their performance and reach their full potential.

By using ManageBetter to address pain points related to underperforming or toxic employees, you can create a culture of excellence and accountability within your healthcare organization. We provide a comprehensive solution to help you optimize your team's performance and drive your healthcare organization forward.

Healthcare managers that use ManageBetter

  • Agilent

  • AltaMed Health Services

  • Augmented Era

  • Bioscape Digital

  • Blue Cross and Blue Shield

  • CertainIT

  • ECFMG

  • Equinox

  • Healthcare Gateway

  • HealthSmart

  • Johnson and Johnson

  • Joint Commission Resources

  • Kaiser Permanente

  • Labcorp

  • L.A. Care Health Plan

  • Landstuhl Regional Medical Center

  • Partnership HealthPlan of California

  • Payspan

  • Plus One Health Management

  • Saint Luke’s University Health Network

  • Samsung NeuroLogica

  • Sesame

  • Soho Health

  • Sonora Quest Laboratories

  • Tandem Diabetes Care

  • UnitedHealth Group

  • Vono Medical Supplies