Sales managers

The problem

As a Sales Manager, you may face challenges related to underperforming or toxic employees, which can impact sales outcomes and hinder business growth. Here are some of the primary pain points you may face.

  • Underperforming employees may struggle to meet sales targets, resulting in lost revenue and missed business opportunities.

  • Toxic or underperforming employees can impact team morale and create inconsistent performance across the team, leading to missed sales opportunities.

  • Toxic employees can create a negative work environment, leading to decreased team morale, increased absenteeism, and turnover.

  • Underperforming employees may not have the necessary skills or training to use sales tools and resources effectively, leading to decreased productivity and lost sales opportunities.

  • Without visibility into individual and team performance, Sales Managers may struggle to identify areas for improvement and effectively manage their team.

Why it’s important to address this problem

It is important for you to address these pain points related to underperforming or toxic employees because they can significantly impact the company's bottom line and overall success. Missed sales targets, inconsistent performance, and inefficient use of sales tools and resources can result in lost revenue and missed business opportunities. Decreased team morale and limited visibility into team performance can also hinder the team's ability to meet sales targets and achieve business growth. By addressing these pain points, you can ensure that your team is performing at its best and delivering the desired sales outcomes for the company's success.

How do some sales managers handle the problem today?

  • Some Sales Managers may try to address underperformance or toxicity by micromanaging their team members. However, this can often lead to decreased morale and motivation among employees, as well as reduced autonomy and creativity in sales processes.

  • Some Sales Managers may try to implement one-size-fits-all solutions to address underperformance or toxicity, such as generic training programs or motivational speeches. However, these solutions may not address the specific needs and challenges of each team member, and may not result in sustained improvements in performance.

  • Sales Managers may focus exclusively on sales metrics, such as revenue and number of deals closed, without considering other important factors that contribute to team performance, such as employee engagement and customer satisfaction.

  • While incentives can be a useful tool for motivating sales teams, they may not be effective for addressing underlying performance issues or toxic behavior. Offering a bonus for hitting a certain sales target may motivate an underperforming employee to increase their sales numbers in the short term, but it may not address the root causes of their underperformance, such as a lack of training or ineffective sales techniques. Additionally, relying too heavily on incentives can create a competitive and toxic sales culture, which may harm team morale and decrease productivity in the long run.

Overall, these approaches are ineffective because they do not address the root causes of the problems and may worsen the situation. A more effective approach is to provide tailored training and development programs, address systemic issues within the team and organization, and foster a culture of open communication and collaboration.

How can ManageBetter help?

As a sales manager, you may face numerous challenges when it comes to managing underperforming or toxic employees, which can have a significant impact on sales outcomes and hinder business growth. But don't worry, ManageBetter can help you overcome these challenges and improve your team's performance. Here are a few ways we can help.

  • With ManageBetter, you can get visibility into individual and team performance, allowing you to identify areas for improvement and implement targeted training or coaching programs.

  • We provide personalized suggestions to address the specific needs and challenges of each team member, providing them with the skills and resources they need to succeed in their roles. This ensures that the training is tailored to the individual’s specific areas of improvement which can lead to increased sales and repeat business.

  • You can provide your team with continuous feedback to improve their performance. Our point-and-click feedback solution makes it easy to provide regular feedback and support to team members.

  • We enable you to make data-driven decisions about team performance and strategy, providing you with real-time insights and analytics to inform your decision-making processes.

ManageBetter offers a comprehensive solution for sales managers like you who are looking to address underperformance and toxicity within their teams. By addressing underperforming and toxic employees, you can help their team achieve their sales quota, improve revenue growth, and enhance customer satisfaction.