Recent Articles about Giving Feedback

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Giving feedback is far from easy. We’d much rather ignore problem situations than to confront someone about behavior that doesn’t quite meet our expectations. Here are some of my favorite articles on the challenges of sharing feedback directly with others:

Uber, Lyft passengers are too polite to tell drivers to be quiet

Surveying 1,500 rideshare riders, a research firm found that 90 percent would not tell a driver to stop talking even if they’re annoyed.

Given this insight, it’s no surprise that Uber had to invent a “quiet mode” feature to get drivers to pipe down.

Should you coach a difficult employee?

Mikaela Kiner, CEO of a HR consultancy, insists that it’s important for managers to give feedback to employees, even if employees are less than enthusiastic about it.

In this article, Kiner gives several tips on how managers should conduct the feedback session.

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